Cloud Storage plans are accessible to all Imagen subscribers. Currently, Cloud Storage only supports photos uploaded from Lightroom Classic catalogs and not those uploaded directly from a folder.
If you haven't chosen a cloud plan or are a trial user, we still provide a low-resolution backup for emergencies.
Once you've selected a plan, every project uploaded to Imagen will be stored in high resolution on your cloud account.

Managing Cloud Storage settings

To select a plan that fits your needs, go to:
My Account -> Cloud Settings and click Explore Cloud Plans.

Choose a plan.

After you select a plan, Cloud Storage will be active. Your photos will be safely stored for as long as the plan remains active.

To see and change the preferences of your cloud settings, go to
My Account -> Cloud Settings.

You can choose between the Original photos and Optimized photos, which determines the size of your cloud photos. Additionally, you can change the folder location where the cloud photos will be downloaded.

High-resolution cloud photos have two types:

1. • Optimized photos - Lossy compression - The default setting for RAW and JPEG images.
     This option will keep the original photo resolution while reducing the RAW file size by up to 4 times the original. 
     For example, if the image resolution is 24 megapixels and the original file size is 40MB, the backup image will remain 24 megapixels, but the file size will be reduced to as low as 10MB.
     
     We recommend this option for these reasons:
     1. Faster upload time.
     2. Reduced storage usage that allows you to store X4 more projects.
     3. Original RAW photo resolution is preserved.
        
   • Original Photos
     Creates a copy of your original photos (Raw and Jpeg).
     For example, if the image resolution is 24 megapixels and the file size is 40MB, the image will remain 24 megapixels and 40MB in size.
     JPEG photos will be uploaded as a copy of the Original photo even if "Optimized" is selected.

Low-resolution cloud photos have a reduced image resolution.

• Each project upload is backed up in a low resolution of 1.5 megapixels.
• Low-resolution cloud photos are free.

Low-resolution cloud photos explained
You can find a comparison between all cloud photos types in this article:
Cloud Storage photo quality explained: High resolution Optimized and Original VS Low resolution

If you notice that your cloud storage is reaching its capacity, you have the option to either delete all the cloud photos or selectively remove specific projects to free up space.

Deleting photos from backup

Delete all cloud photos from the Cloud Storage

1. My Accounts page -> Cloud Settings -> More Options (⋮) on the right, and click "Delete High-Res Photos.
2. Approve the deletion by typing "Yes delete".
   
   

Delete specific project backups from the Cloud Storage

1. From the Projects page, find the project whose backups you want to delete.
2. At the end of the project row, click More Options (⋮) -> Cloud Photos or click the cloud icon in the Cloud Status column.
   
   
   
3. In the Cloud Photos section, click More Options (⋮)  -> Delete High-Res Photos.
   
   

Canceling Cloud Storage

From My Accounts -> Cloud Settings, click More Options (⋮) on the right, and then click Cancel plan.

• After cancelling, all previously uploaded high-res cloud photos will be deleted after one month.
• If you wish to delete your data immediately:
  Click More Options (⋮) -> Delete High-Res Photos, and follow the instructions.