Quick summary

Imagen can't find your photos. This usually means external drives are disconnected or photos have moved.

How to fix this

Reconnect external drives

1. Make sure all external drives are connected and powered on.
2. Wait for them to fully mount and appear on your desktop.
3. (Windows) Check that the drive letters haven't changed.

Make sure the photos are where you expect

1. Browse to the folder where you saved your photos on your hard drive or external drive.
2. Make sure the photos haven't been moved or deleted.
3. Check if folders have been renamed.

Create the project again

1. Start a new project.
2. Browse to confirm file locations.
3. Select a folder you can verify contains your photos.