If your AI Profile used to produce great results but suddenly feels off, this is almost always fixable. Work through the steps below to identify the cause and find the right solution.
1: Rule out a technical issue first
Before looking at your AI Profile, check whether what you're seeing is a technical problem rather than an editing quality issue. The clearest sign is an unwanted color cast, typically green or pink or magenta, appearing across your photos after downloading edits.
If your photos look fine in Lightroom before editing but have a noticeable tint after Imagen processes them, this points to a camera profile compatibility issue, not your AI Profile itself.
Nikon Z5 II: pink or magenta cast
Adobe DNG Converter embeds an Adobe Standard v2 camera profile into your files, and Lightroom has a bug reading it. This mismatch causes the tint.
Delete this file: Nikon Z 5 2 Adobe Standard v2.dcp
Locations to check in a Mac for Nikon Z 5 2 Adobe Standard v2.dcp:
- /Applications/Adobe Lightroom.app/Contents/Resources/CameraProfiles
- ~/Library/Application Support/Adobe/CameraRaw/CameraProfiles
- /Library/Application Support/Adobe/CameraRaw/CameraProfiles
Locations to check in Windows for Nikon Z 5 2 Adobe Standard v2.dcp:
- C:\ProgramData\Adobe\CameraRaw\CameraProfiles (most likely)
- C:\Users\<username>\AppData\Roaming\Adobe\CameraRaw\CameraProfiles
- C:\Program Files\Adobe\Adobe Lightroom Classic\Resources\CameraProfiles
- C:\Program Files (x86)\Adobe\Adobe Lightroom Classic\Resources\CameraProfiles
Any newer camera: unexpected color shifts
Your installed version of Adobe DNG Converter may not yet support your new camera's color science. Install the latest version:
- Windows: adobe.com/go/dng_converter_win
- Mac: adobe.com/go/dng_converter_mac
Then re-upload your project.
If you're not sure which of the above applies, contact our support team with your camera model and we'll guide you through the fix.
2: Identify what changed
When edits that used to look great suddenly feel wrong, something almost always shifted, in your gear, your workflow, or your editing habits. Work through these questions:
Did you get a new camera body?
AI Profiles learn from the specific color science of the camera used in your training photos. A new body, even the same brand, produces color data that your existing AI Profile was never trained on.
Fix: Upload your final edits from the new camera and fine-tune your AI Profile.
Did you update Lightroom?
Lightroom updates can change how profiles are read or rendered, which may alter the appearance of your edited results even when Imagen hasn't changed.
Fix: Check whether an older project with the same AI Profile looks different. If it does, the update is the likely cause. Try the DNG Converter fix above.
Has your editing style evolved?
If you edit noticeably differently today than you did when you trained your AI Profile, the AI is still faithfully applying what it learned: your taste has changed since then.
Fix: Create a new AI Profile.
Are you shooting different types of jobs?
An AI Profile trained on weddings may not perform as reliably on newborns, real estate, or high-key portraits. The AI Profile learned patterns under different conditions.
Fix: Create a dedicated AI Profile for each genre you shoot. If you're shooting in new venues your AI Profile wasn't trained on, uploading your final edits from those shoots will help.
3: Different upload flow
If you usually upload your project from a catalog but uploaded it from a folder this time, or the opposite, this might have caused an issue with your profile.
Fix: Upload the project again using your usual workflow, and contact support so we can make sure you don’t pay twice for the same project.
4: Choose your solution
Adjust your profile: best for consistent issues across all photos
If every photo is slightly too warm, too dark, or too cool, adjust your profile to correct it. You can preview changes on up to 5 previously edited photos before saving. See
To access it: go to the AI Profiles page, click the three-dot menu next to your AI Profile, then select Adjust AI profile.
Fine-tune your AI Profile: best for a new camera or evolved editing style
Upload your final edits after every project and, once you have 2,000 new uploaded edits, fine-tune your AI Profile. The model retrains on your current style and camera setup, improving accuracy over time.
Tip: The first fine-tune is the most important. Make sure the edits you add for it are consistent with your AI Profile.
If results don't improve after 2 fine-tunes, contact support. We can help you create an AI Profile that performs better.
Separate AI Profiles per style: best if you shoot multiple genres
Create a dedicated AI Profile for each editing style. Train each one on 2,000+ consistently edited photos from that genre only. This gives the AI clear, consistent signals and typically produces much more accurate results per genre.
5: Did your edits decline after a fine-tune of your profile?
If your edits became worse after a fine-tune, contact support so we can understand what changed in the training data.
Still not getting the results you expect?
Our support team can review your Personal AI Profile's training data directly to identify the specific issue and recommend the best fix, including retraining the model when needed.
When you contact us, it helps to share:
- The name of the AI Profile you're using
- The name of the projects where you're seeing the issue
- A brief description of what changed recently, such as a new camera, fine-tune, or workflow change
- Screenshots comparing expected vs. actual results, if possible.