Quick summary
Before your photos upload, Imagen uploads your project file (for example, your Lightroom Classic catalog). That upload didn't finish.
How to fix this
- Click Try again. Short connection drops are the most common cause.
- Use a stable connection, and turn off any VPN or proxy while you upload.
- Make sure your firewall or antivirus isn't blocking Imagen.
- Keep your catalog on your computer's local drive, not a network drive or a cloud-synced folder (Dropbox, iCloud, OneDrive, Google Drive).
- Very large catalogs take longer to upload. In Lightroom Classic, go to File › Optimize Catalog, and try again.