1. Download your project to review:
   • On the Home page, your projects are in the Active Projects area. When the download is ready, click Download to review. 
     
     

Or

1. • On the Projects page, go to the Active tab for your projects that are in process. Find your project, and click Download to review. 
     
     

2. Click Download edits. When your catalog is in its original location, Lightroom Classic opens with your edited images. If the download is slow, see Downloading the edits is very slow. 
   If Imagen can't locate the relevant catalog, click Browse, manually locate your catalog, and then click Download Edits.

   
   
   If you don't see your edits, see this guide.

Common issues

When will my download be ready for review?

Once you upload a project for editing, your photos are edited on our servers. Imagen's editing speed is fast, averaging around 0.33 seconds per photo. For example, a project of 1000 photos will typically take around 5 minutes to complete. The turnaround time may be slightly longer if you use additional AI tools, like subject masking, straightening, and cropping.

See the edits faster in Lightroom Classic

See this video from the Imagen Community that explains how to set up Lightroom Classic so that the edits appear more quickly.

My project download is not available

If you uploaded a project with up to 1,000 photos more than an hour ago, try these steps:

• If you didn't get an email that your edits are ready, open the Imagen app, and check your project.
• Open the Imagen app to check if you have any outstanding payments. If this is the case, there is a notification at the top of the screen. We deactivated your account until this issue is cleared up.
• Contact us if the project hasn't been edited or if you need help settling your payment for Imagen. 

How many times can I download my edits?

Your edited project downloads are unlimited and always accessible. To download an edited project again:

1. Go to the Projects page. See Project page explained.
2. Find the relevant project on either the Active or Archive tabs.
3. Click on the three dots at the end of the row, and choose Download Edits.

How can I roll back the changes to my catalog?

Imagen backs up your catalog each time you download a project. For more information, see Catalog Backups.

My photos are unedited after downloading the edits

Find more information about this issue in this article.